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M
MDiBella
December 5, 2023
Question

Bank Rec starting balance

  • December 5, 2023
  • 1 reply
  • 0 views

I had a former customer keep showing up on AR with a zero balance. I deleted 2 payments that weren't applied to any invoices (both payments were "received in January of 2020". I deleted them on November 14th, 2023. When I go to do November's bank rec, the starting amount is off by the amount of the payments that were deleted. I went back in, entered the payments on the same dates and cleared them in the check register but the beginning balance is still off by that amount. Any suggestions? 

1 reply

S
SheandL
December 5, 2023

Welcome to the Community, @MDI11. I understand the importance of correcting the beginning balance amount on your QuickBooks Desktop account. Let me help you fix this. 

 

To do this, you need to change the transaction status from asterisk (*) to check (✔) to reflect the balance correctly. Here are the steps you can follow:

 

  1. On the top navigation bar, click Company and choose Chart of Accounts.
  2. Select the bank account you want to edit. 
  3. Under the Checkmark column, click the clear box until it shows the check (✔) mark.
  4. Click Yes.  

 

Also, please consult your accountant for guidance on reviewing the reconciliation of your accounts.

 

After completing the process, you can consider closing your books to prevent unwanted or accidental changes affecting your financial reports.

 

Feel free to hit the reply button if you need help reconciling your account. The Community forum is always here to assist you.

M
MDiBellaAuthor
December 6, 2023

I am using Quickbooks Premier Non-Profit 2021 Desktop edition. What would the process be for that version? I didn't see the options you said. Thank you for your help.

M
MDiBellaAuthor
December 6, 2023

Sorry, I just saw the desktop version answer. I did that but it's still off by that amount. These amount are showing up on the bank rec as deposits also. When I clear them, the account is reconciled but I'm still off by the original deleted amounts.

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