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CAR8929
May 3, 2022
Question

Based On Location sales tax

  • May 3, 2022
  • 1 reply
  • 0 views

Is it possible to completely turn off sales tax based on location?

Is it possible to turn off messaging that keeps wanting me to pay with Mastercard. I do not understand why QBO forces you to use features you do not want. 

1 reply

A
AbegailS_
May 3, 2022

Thanks for coming into the Community,  @CAR8929. 

 

I'm here to provide answers to your questions about turning off the sales tax and the QuickBooks Payment ad.

 

When using the Automated Sales Tax feature in QuickBooks Online (QBO), the calculation of the sales tax amount is based on the state where you have nexus and are registered to collect sales tax, the physical address of your business and on the sales forms, the product mapping you've associated with the item you're selling, and the exemption status of your customer. 

 

I can see the importance of having a feature that'll let you deactivate this based on location sales tax. I'll be sure to take note of it. I'd also recommend you visit our Blog to learn about what new updates and features we have. 

 

You can consider deactivating the State tax from the Sales Tax Center if you don't want this to be calculated based on location. 

 

Here's how: 

  1. Go to Taxes tab and select Sales Tax menu.
  2. Proceed to the Sales tax settings.
  3. Click the Edit drop-down of the tax agency and choose Make inactive. 

 

On the other hand, the only way to get rid of the advertisements is by manually closing them with the X sign or the No thanks option. Since it isn't beneficial to your navigation experience, you can send this request directly to our developers via feedback. I'll show you how.

 

  1. Go to the Gear icon.
  2. Under PROFILE, select Feedback.
  3. Enter a few describing the option to turn off or remove in-app advertisements.
  4. Select Next.
  5. Click Skip and send message.

 

I'm adding this reference so you're able to track the status of your request as well as the latest updates from our developer team: Customer Feedback for QuickBooks Online.

 

It'll always be my pleasure to help if you've got other questions. Use the Reply button and leave your comment below so that I can assist you further. Take care always!

C
CAR8929Author
May 3, 2022

This not the answer I was looking for. I want the system to calculate sales tax. I just don't want it to automatically calculate and break it down into three different tax categories like state and county. In IL we have one take rate and one place to pay. All I want the system to do is calculate a 10% sales tax on taxable items. When I open an invoice i have to wait anywhere from 5 to 10 seconds for that stupid based on location to think. 

PLEASE ANSWER MY QUESTION WITH A YES OR NO. CAN THIS FEATURE BE TURNED OFF WITHOUT DELETING MY TAX AGENCY?

    L
    LeizylM
    October 6, 2023

    We understand that this feature is important to your business, CAR8929. We are committed to providing the best possible experience for our users and appreciate your continued support as we work towards achieving that goal. 

     

    By default, QuickBooks automatically does the sales tax calculations on your sales transactions based on location for easy and accurate filings. At the moment, there isn't an integrated way to turn off the location feature while calculating sales tax for invoices. I recommend manually creating a custom rate and use it to calculate the sales tax.

     

    Here's how: 

     

    1. Go to the Taxes menu and select Sales tax settings.
    2. From the Custom Rates section, click Add Rate.
    3. Select Single or Combined and enter the Name of the custom rate.
    4. Choose the Agency you file payments to and enter the Rate. 
    5. Once done, click  Save.

     

    You can check this article for more information: Use custom rates to manually calculate taxes on invoices or receipts in QuickBooks Online. 


    For future reference, I'm adding these articles to learn more about managing sales tax in QBO:

     

     

    Keep me posted if you need further assistance with sales taxes. I'm always here to help. Have a good one.

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