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August 15, 2024
Question

beginning balance is wrong deleted deposit

  • August 15, 2024
  • 1 reply
  • 0 views

Reconciled everything was fine.  Ended up with a double entry for a deposit.  Deleted the deposit that was reconciled and not the un reconciled deposit.  Now beginning balance is off.  how do I get that to balance back out?

1 reply

August 16, 2024

Thanks for providing the details about the concern, @Mark1117. Let me help you correct your beginning balance in QuickBooks Online (QBO).

 

To correct the beginning balance, you can manually reconcile the transaction that wasn't deleted by going to your account register.

 

  1. Go to the Gear icon and click Chart of Accounts.
  2. Search for the account where the transaction is assigned. Click the View register.
  3. Choose the transaction to expand the view.
  4. Go to the check column, and continuously hit the box until you see (reconciled).
  5. Then, hit Save.

 

Additionally, here are helpful articles you can read about handling bank reconciliation in QuickBooks Online:

 

 

Let me know if you have other concerns about reconciliation concerns. I'm always here to help you out. Have a great day.