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March 30, 2022
Question

Billable Expenses

  • March 30, 2022
  • 2 replies
  • 0 views

Just moved over to Quickbooks online.  I'm a Sole Proprietor who mainly uses Quickbooks to track income and expenses, invoice and track payments, banking and to run general reports for my account at tax time.  So, I signed up at the Simple Start level, which I would assume all Sole Proprietors and real small business would do.  Mostly, it seemed like the right fit until I hit Billable Expenses.

 

Why are Billable Expenses not included at the Simple Start level?  They are clearly a function of Invoicing which is clearly part of Simple Start.  

2 replies

March 30, 2022

Welcome back to the Community, RyanC3PO.
 

I can certainly understand how an ability to work with billable expenses in a Simple Start subscription could be useful and have submitted a suggestion about it as of today.
 

You can also submit your own feature requests while signed in.
 

Here's how:

  1. Use the Gear (⚙️) icon.
  2. Click Feedback.
  3. Enter your suggestions and/or comments.
  4. Hit Next.
  5. Choose Skip and send message.
  6. The available drop-down menu can be used to pick an appropriate category.
  7. Select Send message.


Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.
 

As a workaround, you have an option to upgrade whenever you'd like. Our Plus and Advanced subscription levels both include a feature for billable expenses.
 

Please feel welcome to send a reply if there's any additional questions. Have a lovely day!

RyanC3POAuthor
March 30, 2022

Hey Zach. Thanks so much for the response. Just curious. Do you know what the thinking is in adding billable expenses at the Plus level?  Per the website, the Plus level increase users to 5, adds inventory tracking and adds tracking project profitability. Billable expenses don’t fit in any of those categories.

 

The work around adds a lot of steps, and just upgrading for that feature is not in my budget.  Really feels like small business aren’t really be considered. 

 

I filled out a feature request but doubt it will get much attention there.

 

Honestly I was hoping to generate some discussion here but I don’t know how many small business owners have time to be on here for general discussion.


 

March 30, 2022

Thanks for getting back to us, RyanC3PO.

 

Allow me to join this thread and provide clarification about adding billable expenses.

 

The billable expense feature is only available in QuickBooks Online Plus and Advanced. You can use this article as an additional reference: How to Enter Billable Expenses.

 

To be able to avail of the said feature, you might consider upgrading your account to a higher version.

 

 Here's how you can upgrade your QBO subscription:

  1. Click the Gear icon on the top menu.
  2. Select Account and Settings.
  3. Choose the Billing & Subscription menu.
  4. In the QuickBooks Online section, click Upgrade. If you don't see it, you’re already using the plan with the most features.
  5. Choose the plan you want, and click Upgrade.
  6. Confirm your payment information and click Save.

 

Keep your post coming if you need more help. Have a great day!

March 8, 2025

I created this Billable Expenses T-Sheet workflow for Simple Start users.  Hopefully it's helpful to someone.