Question

Can a customer have multiple credit cards listed in their customer file? Is so, how do I do this?

Forum|Forum|7 years ago
February 3, 2019
3 replies
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Original commenter did not share additional details

QuickBooks Online

A

Anonymous

Hello there, @ron10,

I appreciate your time to write us regarding this preference. I can share some insights about adding multiple customer credit cards in QBO.

At the moment, you can only add one credit card information per customer profile in QuickBooks. Having this option is great idea we can add to our program.

While this option is not yet available, I'd recommend sending a product request to our developers. Doing this will let them know what features would help a business like yours run even better, and they will consider that in a future update.

Here's how to send your request:

Click the Gear icon.
Select Feedback.
Enter your feedback and suggestions.
Click Next.
Select Feedback for the Category.
Click Send message.

I'll do the same thing in my end to reinforce your request. You may also track your suggestion through this website: https://feedback.qbo.intuit.com/

Your valuable suggestion goes directly to our engineers who considers feedback for QuickBooks enhancements. I will also do the same thing in my end to reinforce your request.

That should do it, @ron10. If you need additional assistance down the road, please feel free to reach out to me anytime. I'll be happy to help however possible.

T

tjcmichele

Is there any update on this?

It would be VERY helpful if we could have the ability to store multiple credit cards on file for our customers. We have a lot of clients who use an HSA/FSA card, but also want to have a credit card on file in case the HSA funds are depleted. We have to manually type these cards in every time and it is really time-consuming.

Most payment processors (re: Square) allow multiple cards on file for a customer, so I want to see where Quickbooks is on having this feature added. I know it's been requested by many over the past few years. I've noticed that the app allows multiple cards on file, but it is super buggy and we can't use an app for our daily payment processing (hundreds of receipts run).

Thanks!

katherinejoyceO

Thanks for joining in this thread and for bringing this up again, @tjcmichele. At this time, this isn't an option still in QuickBooks.

I can certainly see how being able to apply multiple credit cards for payments be helpful in terms of bookkeeping. We value your feedback and suggestions. Please know that all our suggested plans are subject to further study.

Here are some links that will guide you on your future tasks in case you'll need to manage your invoices in QuickBooks:

Get back to us and post some more if you have additional questions or if you need further assistance in paying the invoices. Have a great day!

J

JimAFETX

Is there any progress on this? Almost everyone in business has multiple cards they use for purchases.

A

AileneA

Having this feature is surely a great help for your business, JimAFETX.

At this moment, the option to enter multiple cards per customer payment in QuickBooks is still not possible. As mentioned by my peer above, we can submit product feedback again to our developer team, so the ability to add multiple cards on customer will be considered in a future update.

I want to let you know that your voice matters, and each update our developer team creates are consider that it benefits our customer's business.

You may also want to visit our QuickBooks Online Feature Requests site to track product requests submitted for the program.

If you have additional questions about adding multiple cards for payment in QBO, feel free to add a reply below. I'd be glad to assist you. Keep safe.

R

redfarmhousegal

Is it possible yet to have multiple credit cards for one customer in their company file? This is really needed.

B

Briante

Seriously.

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