Solved
A e-payment was entered in our bank account as and Expense and again as a Bill Payment. The expense is showing as cleared and the Bill Payment is showing as outstanding. I want the payment to actually be a Bill Payment and remove the Expense while maintaining all the bank's payment tracking information. Is this possible?
Hello there, MarshaClark.
I can help change the payment account into a bill payment in QuickBooks Online (QBO).
We can open the payment or expense transaction and then change the account. I'll guide you on how to do it.
- Go to the Expenses menu.
- Select the Expenses tab.
- Choose the transactions you want to run.
- Click the Category drop-down arrow, and select Account Payable (A/P).
Once done, the expense will show as credit that can be applied to the open bill. You can link it through the Pay Bills feature.
For more details about editing an expense transaction, check this link: Enter, edit, or delete expenses.
Additionally, I'll share these articles to help manage your bill transactions:
- Enter and manage bills and bill payments
- Show all items on the Bill Payment voucher
- Run vendor reports with totals
Let me know if you need more help handling payment transactions. I'm always here to help. Take care.
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