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stephenp101
January 15, 2024
Question

Can I consolidate or combine multiple tax names in my Sales Tax Liability Report?

  • January 15, 2024
  • 1 reply
  • 0 views

Hi there,
I'm in Wisconsin which has State and County Tax, but somehow my Sales Tax Liability Report is showing:

WI Dept. of Revenue

  Local Sales Tax

  State Sales Tax

  Total for WI Dept. of Revenue

 

Wisconsin Department of Revenue

  Wisconsin State

  Wisconsin, County

  Wisconsin, City

  Total for Wisconsin Department of Revenue

 

I've never seen this before so I'm just not sure what I should be looking for or how to fix it.

 

Thanks!

-stephen

1 reply

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ChristieAnn 11
January 15, 2024

Hello there, stephenp101.

 

Please know that consolidating or combining multiple tax names in the Sales Tax Liability report is currently unavailable. I'll be providing further details on how it works in QuickBooks to ensure you have accurate tax data.

 

 

In case you need you need steps on how you can record, adjust, and delete sales tax payments in the Tax center, you can read this article: Manage sales tax payments in QuickBooks Online.

 

If you have any additional queries about tax details that show in the report in QuickBooks, please add a comment below, stephenp101. I'll make sure to respond to you right away. Have a good one!

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stephenp101Author
January 17, 2024

Hi Christie,

Thank you for the information.  I believe the issue is the change of automated tax based on location. It looks like that change happened automatically sometime during the past year.  I was able to combine the accounts (on paper) to get totals and will re-assess this another time.

I tried looking at the Sales Tax page like all of the online resources suggest I do, but naturally it's broken and Quickbooks Tech Support has no indication of when it will be fixed.

JaeAnnC
JaeAnnC
January 17, 2024

I appreciate you for getting back to us, @stephenp101.

 

I've checked my resources and confirmed an ongoing investigation about getting an error message when accessing the Sales Tax Center in QuickBooks Online (QBO). Rest assured that this is being actively worked on by our engineers, so you can get back to business at the earliest time possible.

 

In the meantime, I recommend reaching out to our customer service team, so they can include you on the list of impacted users. This way, you'll receive status updates about the investigation via email. To do that:

 

  1. Go to the Help icon and choose the Search tab.
  2. Select Contact Us.
  3. Describe your concern and select Continue.
  4. Choose between Chat with us and Have us call you.

 

Furthermore, here's an article in case you need help recording, adjusting, and deleting sales tax payments in the Sales Tax Center: Manage sales tax payments in QuickBooks Online.

 

Fill me in if you have questions concerning sales tax in QBO. I'll be more than glad to answer them for you. Stay safe.

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