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phillthefarrier
Oct 15, 2018 11:31 PM UTC
Solved

Can I enter multiple email addresses for one customer

Some of my customers require the invoices to be sent to more than one email address, can this be done with Quickbooks online?
    arkvalleyinfoAnswer
    Oct 15, 2018 11:31 PM UTC
    Hi phillthefarrier ,

    You can do this, multiple email addesses can be added to the email field and seperated by a comma. (xxx@yahoo.com,yyy@yahoo.com)

    Hope this  helps.
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    51 replies

    arkvalleyinfoAnswer
    Oct 15, 2018 11:31 PM UTC
    Hi phillthefarrier ,

    You can do this, multiple email addesses can be added to the email field and seperated by a comma. (xxx@yahoo.com,yyy@yahoo.com)

    Hope this  helps.
      arkvalleyinfo
      Oct 15, 2018 11:31 PM UTC
      Thank for your help
        thekkman
        Mar 6, 2019 9:04 PM UTC

        Hi Jim,

         

        I had the same issue as you, and tried the response Philtheferrier provided.  It didn't work for me at first, but with repeated trials substituting ; for , etc. I was able to get it to work.  The key being, you have to use , to separate the emails, and DO NOT have any space in between.  Also, invoices only seem to be sent to emails in the TO line - Not the cc line.

          Angelyn_T
          Angelyn_T
          Jun 4, 2020 11:49 PM UTC

          Hello, @tvoss98.

           

          I understand the importance of this feature and I'll be taking note of all these insights and pass along the information to our product developers. This way, they'll be able to know what our customers needed and be able to consider the feature in the coming updates.

           

          To stay current with the latest QuickBooks news and updates, feel free to visit our blog.

           

          Know that I'm only a couple of clicks away if you need anything else. I'm always here and ready to help. Have a nice day!

          Alex b
          Sep 18, 2020 3:30 PM UTC

          the character limit is extremely frustrating. please remove the character limit so we can add 3 emails or more

            mad customer
            Oct 25, 2022 12:04 AM UTC

            These folks are clowns and not even listening to their paying customers!  This request has gone out 3 years ago! is anybody from quickbooks listening? We really need this fixed as a business owner.

              edovale
              Apr 28, 2021 12:35 AM UTC

              This doesn't seem to work at the API level. If I try to search for a customer via the API by email only the first one will be matched.

              HMJLLC
              Jul 8, 2021 4:02 PM UTC

              I struggled with this one as well.  However, I have a solution.  Enter multiple email addresses on the Main Email in the Edit Customer window.  Separate the email addresses with a semicolon (i.e, ;) instead of a comma when using Outlook 2010 and above with QuickBooks Desktop 2020 and Office 365 as your email platform.  I sincerely hope this works for everyone else.

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