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Can I list a company as a customer and a vendor in QBO?

Forum|Forum|5 years ago
March 20, 2021
2 replies
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I sometimes have to pay companies a commission after receiving a payment from them.

QuickBooks Online

Best answer by Ryan_M

Yes, you definitely can.

Be advised, each name entry should be unique in QBO. With that said, you can enter a company name as is when you record them as a customer. Then make a slight change in their name when you record them as a vendor. This way, you'll recognize that both are the same company. It's only that one entry is a customer, while the other is a vendor.

If you're in a situation where you need to record an exchange of goods between your vendor which is also a customer, you can refer to this article: Record a barter transaction.

Utilize the comments section below if you have other questions about managing your customers and vendors in QBO. I'll take care of them for you.

R

Ryan_MAnswer

Hi @wake92,

Yes, you definitely can.

Be advised, each name entry should be unique in QBO. With that said, you can enter a company name as is when you record them as a customer. Then make a slight change in their name when you record them as a vendor. This way, you'll recognize that both are the same company. It's only that one entry is a customer, while the other is a vendor.

If you're in a situation where you need to record an exchange of goods between your vendor which is also a customer, you can refer to this article: Record a barter transaction.

Utilize the comments section below if you have other questions about managing your customers and vendors in QBO. I'll take care of them for you.

Y

yanki-citivi-co-

Hi,

This is very old fashioned, please note other bookkeeping software's allow you to assign both supplier and costumer status to the same contact.

The obvious benefit is that you can track all transactions of that relation at once, the way it is setup now is a nightmare.

Please get the developer team to fix this.

Many Thanks

R

Rea_M

I can see how the benefit of being able to assign both supplier and customer status of the same contact would aid you in managing the different aspects of your business using QuickBooks Online (QBO), @yanki-citivi-co-. That's why I'm here to share a few details about this.

We take customer suggestions as opportunities to improve the various features within our products. Therefore, I would encourage you to send suggestions or product recommendations.

Your valuable feedback will be forwarded and reviewed by our Product Development team to help improve your experience while using the program. Here's how:

Go to the Gear icon.
Select Feedback.
Type in your recommendation in the Share your feedback field.
Click Next.
Follow the on-screen instructions to complete the process.

I've attached screenshots below that show the first four steps.

Also, to further guide you in managing your customers and suppliers as well as their transactions in QBO, I would encourage you to check out this article: QuickBooks Help Articles. You can click the More Topics button to view other selections and watch helpful video tutorials to learn your way around the product.

On top of that, I'd also recommend visiting this page to keep you updated with the latest software improvements and enhancements with QBO: Customer Feedback for QuickBooks Online.

I'm all ears if you have other concerns about managing your customer and supplier list and their transactions in QBO. You can drop a comment below, and I'll gladly help. Take care, and I wish you continued success, @yanki-citivi-co-.

H

how to type down in the po

I'm facing the same problem here, which's very stupid from QuickBooks, How to change the name of a Company are you kidding me? Very unprofessional many users complaining and nothing is happening.

G

GregSalyer13

Same issue! Dumb design!

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