Can I see when a customer views an invoice?

Hey there, @rrciunci. I'm here to share info about reviewing invoice status in QuickBooks.

Yes, you have the option to check whether a customer viewed or opened an invoice in QuickBooks Online. To see your transaction status, follow these steps:

1. Go to Sales and select Invoices.
2. Look for the invoice, then check the Status column. If your customer opened the invoice, you'll see Due in [days] Viewed.

Also, here are some common statuses that you might see:

• Overdue [days]: The invoice is past due and unpaid.
• Overdue [days] Viewed: Your customer opened but didn’t pay the past-due invoice.
• Delivery issue: The invoice was undelivered. Check the email address and resend.
• Voided: The invoice was voided in QuickBooks.
• Due in [days]: You haven’t emailed the invoice yet.
• Due in [days] Sent: You’ve emailed the invoice to the customer.
• Deposited: Your customer paid the invoice.

Moreover, you can track the status of your invoices in the QBO mobile app. This will help you know if your invoices are open, overdue, or paid.

In addition, you have the ability to customize your sales transactions in QuickBooks. Doing this will help you decide what info your customers see and only add the details that matter most to your business.

If you have further questions about reviewing invoice status in the program, just add them to the thread. I'll be more than happy to provide additional assistance. Have a good one.