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dreamerdad
October 19, 2023
Question

Can my customers and vendors enter their banking details into QuickBooks directly, through a form that QuickBooks provides? I want to keep that data secure in transit.

  • October 19, 2023
  • 2 replies
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2 replies

JenoP
JenoP
October 19, 2023

Allow me to respond and share all the details to answer your inquiries about receiving and processing payments in QBO, dreamerdad.

 

Yes, QuickBooks Online does provide a way for customers and vendors to enter their banking details.

 

For incoming payments, you can use QuickBooks Payments to email invoices with a payment link. Your customers can follow the link and enter their bank account or card information. They can pay the invoice online via ACH transfer, PayPal, Venmo, and credit card.

 

Please go to this article for more details about this feature: Take and Process Payments in QuickBooks Online with QuickBooks Payments.

 

For paying vendors, the Direct Deposit for Contractors feature is an option. However, this can only be used for independent contractors. When you set them up, QuickBooks will automatically send them a self-setup invite. This invite includes a section for the contractor to securely enter their bank account information.

 

Once enrolled, you can pay that vendor via direct deposit from within QuickBooks Online. The money will transfer directly from your QBO bank account to the contractor's account.

 

Here's a helpful article that fully explains the process: Pay a Contractor with Direct Deposit.

 

For vendors that are not independent contractors, you can integrate third-party applications that provide this ability to collect payee bank details. Once collected through the app, you can then pay the enrolled vendors electronically from within QuickBooks by connecting to the app.

 

Just go to the Apps menu and proceed to the Find Apps tab to browse available integrations. Then, click the  drop-down list for Browse category and select Billing or Expense management  under the Manage business category.

 

Through these features, customers and vendors can securely input their banking info to process payments in both directions. QuickBooks is committed to protecting you, your customers, and your vendor's privacy. For more information about how we keep your data secure, visit our Privacy and Security Center.

 

Let me know if you need any help when processing and receiving payments. I'd be happy to provide additional guidance when using these features.

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dreamerdadAuthor
October 20, 2023

Thanks for your helpful response. Regarding paying vendors, I had been paying multiple contractors for years using the old bill.com integration where I did not need to leave Quickbooks which was great. I just clicked pay from within Quickbooks and payment was sent via ACH to these contractors. Do I need to set up these contractors with ACH all over again? Also, when I try to sign up for the contractor payments $7.99 option at https://quickbooks.intuit.com/payroll/contractor-payments/#pricing I login using my quickbooks account username and password but am then asked to choose from several accounts, 3 of which are exactly the same company name - my company name - as shown here  and I am not sure which one to pick. I only have one active, paid, Quickbooks account associated with the username i enter so I am not sure why there are 3 options with the same name. 

Rubielyn_J
Rubielyn_J
October 20, 2023

I see you have concerns regarding paying vendors and setting up contractors for ACH payments, as well as the confusion you're experiencing when trying to sign up for the contractor payments option, @dreamerdad. 

 

Regarding paying vendors, if you have been using the old bill.com integration to pay contractors within QuickBooks, there's no need to set up these contractors with ACH payments again. The integration should still be in place, allowing you to continue making payments to your contractors as before. 

 

Prior to selecting the contractor payments option, ensure that you have identified the correct active account among those with the same company name. It's possible that there may be duplicate accounts you created in the past that was associated with your company name. 

 

To avoid confusions from this point on, let's open the other company's file and revise their name.

 

Attached is an article with instructions on adding contractors and tracking their payments. It has useful details, so I suggest giving it a read: Set up contractors and track them for 1099s.

 

That should get you back on track, @dreamerdad. Feel free to tag my name if you have additional questions. I'll be around to help you.

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taylor99
January 17, 2024

This question has not been answered properly

 

We are asking if there is a way to send an email to vendors from the QBO billpay screen that requests vendors enter their own ACH information.  It is not secure to do over email, and we then have to call to verify banking information which is very time intensive. 

 

I am using qbo billpay.  there is a screen to pay via ach, but no option to request ach information for someone to be paid. 

4
4Gal
January 17, 2024

@taylor99 

there is a screen to pay via ach, but no option to request ach information for someone to be paid.

 

As I know QB Billpay doesn't provide this feature. You can sign up for a free Melio account and ask your vendors to provide their own bank information by system.

https://affiliates.meliopayments.com/quickbooks

 

There are 2 ways you can ask:

1. Through the vendor details in the "Contacts" section

2. Through the payment flow

 

You can also get $100 cashback to pay the first bill.

https://affiliates.meliopayments.com/cashback

 

 

R
Rea_M
January 17, 2024

We understand how the benefit of sending an email request for vendors to enter their own ACH information from QuickBooks Bill Pay would help both you and your vendors manage payments. However, this isn't currently an option, taylor99. I'll provide more details about this and encourage you to send feedback or product recommendations to help improve the features and your experience with the platform.

 

We agree with @4Gal. You may opt to integrate a third-party application that has the ability to collect payee or vendor bank details and complete your task. Do this by going to the Apps menu and proceeding to the Find Apps tab to browse the one that fits your needs.

 

As the feature isn't currently available, and we can't provide a timeline for its implementation, we suggest sharing your feedback. Here's how:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Type in your recommendation in the Share your feedback field.
  4. Click Next.

 

Additionally, would you like to know how much you're paying each vendor every month? This article will guide you through the process: Run and save a monthly expense report by vendor.

 

If there's anything else we can help you with in managing your vendor and expense transaction, please let us know in the comments. We'll be here to lend a hand.

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