Can not send a proper sales receipt. Select functions are not working for sales receipt.Sales receipts doesn’t load work description.

Hello there. 

Let me help you out with your sales receipt concerns.

One possible reason you're having issues with your sales receipt could be a cache buildup. 

To fix this, you can begin performing basic troubleshooting. I recommend trying these steps to allow web pages to load correctly and prevent them from getting blocked.

1. Switch to a private or incognito browser.
2. Restart your browser.
3. Clear your browser's cache and cookies.
4. Add Intuit as a trusted site.
5. Use other supported browsers.

Additionally, I'd like to know if you're a standard user so we can investigate the issue further. You can leave a reply below this thread.

I'm leaving this article with more details about making sales receipts: Create sales receipts in QuickBooks Online.

You can also make recurring sales receipts for payments you collect regularly. Here's an article for your guidance: Set up a recurring sales receipt in QuickBooks Online.

Get back to this thread if you have other concerns about sales receipts. I'll be around to help you out.