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May 6, 2024
Question

Can't tab thru the fields in the body of invoice and check anymore??

  • May 6, 2024
  • 1 reply
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1 reply

May 6, 2024

I recognize the importance of using the Tab key when invoicing and creating checks, Annie. With that said, I'd like to take this opportunity to address the issue. 

 

Upon checking our system, the investigation (INV-104271) associated with this issue has been resolved. Since you've encountered a similar problem, I recommend contacting our support team. This way, they can create a ticket to re-open the previous investigation. 

 

Here's how: 

 

  1. Go to the Help (?) icon at the top.
  2. On the Assistant tab, click Talk to a human.
  3. Enter INV-104271 in the Type something field, then click the Send icon.
  4. Click on I still need a human.
  5. Select Get help from a human.
  6. You can either select Chat with us or Have us call you.

 

To make sure you receive timely assistance from our support team, please take a moment to review their support hours

 

In the meantime, I suggest manually clicking each correct line to add specific information when recording invoices or checks.  

 

Additionally, you can run financial reports in your QBO account. It is crucial for maintaining financial transparency, identifying areas for improvement, and ensuring your data is accurate and organized.

 

Would you like some assistance in managing invoices and checks? Or do you need to work on your vendor transactions, reports, and other sales entries? Let me know, and I'll help you some more.