Hello there, mike-turretsleev. Thanks for reaching out with your question about importing .doc templates into QuickBooks Online. I understand you are looking to customize sales forms using pre-made Word document templates.
I'd like to let you know that importing .doc templates is currently not available in the US version of QuickBooks Online. This would definitely be a useful time-saving feature though.
I recommend formally submitting a request for this capability directly to our product team through the feedback form. Having them add .doc import for templates is a great suggestion.
Let me share these steps on how to send feedback and feature requests in QBO:
Go to the Gear icon and select Feedback.
Enter your comments or product suggestions.
Click Next to submit feedback.
Your input helps shape future QBO improvements and we truly appreciate you taking a moment to share this request.
In the meantime, you can manually customize your sales forms in QBO using the steps in these articles:
Don't hesitate to reach out to us again if you have any other follow-up questions or need help personalizing invoices, estimates, or other sales forms in QBO. We're always here to share details when customizing transactions and documents to suit your business needs, mike-turretsleev.