Can you change my receipt of payment go to: [Removed] instead of: [Removed] Please confirm.Thanks?

We appreciate you reaching out to us in the Community, Sandi. I'm happy to discuss the process for changing the billing confirmation email for an account in QuickBooks Online (QBO).

To begin with, when changing the email address for an account, only the primary admin is authorized to make the request. By default, the primary admin is the sole user who has access to administrative tasks and holds the highest level of permissions within the account. As an alternative, you must be able to sign in as the primary admin to transfer the primary admin role.

For detailed steps on changing the primary admin and transferring this role to another QuickBooks user, please follow the instructions below:

1. Sign in to QuickBooks Online as the current primary admin. If you can’t sign in, you can recover your user ID or password.
2. Select Settings ⚙.
3. Select Manage users.
4. Find the user you want to make the primary admin.
5. In the User Type column, make sure they are listed as Admin. If they’re not, select Edit to change their role to admin.
6. Select the small arrow ▼ in the Action section. Then, select Make primary admin.
7. Select Make primary admin again to confirm the change.
8. Sign out of QuickBooks.

For a comprehensive understanding of the changing primary admin, I recommend referring to this article: Change the primary admin user in QuickBooks Online. This resource provides a detailed list of processes for managing users in QuickBooks Online.

Additionally, you can visit the outlined article for more insights and information on how to manage your QuickBooks Online subscription, whether you need to update the card on file, change your subscription, or just view your billing history.

If you have any questions about other processes in QuickBooks Online, please don't hesitate to ask me in the comments below. Have a fantastic day!