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June 22, 2024
Question

Can you help me fix? Some old checks still show uncleared in QBO though they're already cleared by my bank months ago.

  • June 22, 2024
  • 1 reply
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I have verified with my bank that several checks going back three years have been cleared by my bank.  I used to have QB desktop and I reconciled every month and everything zeroed out.  I recently switched to QB online but I don't think that's the problem.  These checks continue to show up as uncleared even though they were reconciled?  How do I "clear" them without changing the reconciliation for the bank account?

1 reply

June 22, 2024

Let me help you resolve the issue with uncleared checks so you can get back on track, texasidoc.

 

May I know whether the uncleared checks were manually entered or obtained from the bank feeds?

 

If the entries were manually entered, they can be deleted. I'll show you how to do it.

 

  1. Go to Settings and select Chart of accounts.
  2. Look for the bank account, then click View register.
  3. Locate the Checks and click on it.
  4. Select Delete.

 

However, if they originated from the bank feeds, they can be excluded from the records to keep your books in order.

 

Here's how:

 

  1. Go to the Transactions menu and click on Bank transactions.
  2. Select the For Review tab.
  3. Tick the checkbox next to the transactions you want to exclude.
  4. Click on Exclude.

 

In addition, you can check out these resources that contain other options for fixing a reconciliation:

 

 

Please comment below if you have any further questions about reconciliation or concerns. I am here to help.