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sparctina
January 24, 2021
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Can you reactivate an inactive vendor?

  • January 24, 2021
  • 1 reply
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I think in the desktop version, you could always ask the list to show both active and inactive vendors. Sadly I now noticed that ALL transactions for the inactivated vendor are gone. Please help - this is connected to e-filing my 1099s so I need help asap. Thanks in advance!
Best answer by Charies_M

Thanks for asking this, sparctina.

 

Yes, you definitely can. I'd love to show you how to reactivate your vendors by following the steps below:

  1. Go to Expenses and choose Vendor.
  2. Click the Settings icon and check the box for Include inactive.
  3. Locate the inactive vendor and click the link beside it that says Make active.

Also, inactivating a vendor won't delete the previous transaction under it. If the transactions were missing, you can check the Audit Log to track if there are changes made in your account.

 

To do that:

  1. Go to the Gear icon and select Audit Log.
  2. Select Filter.
  3. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
  4. Click Apply.

Learn more about using the Audit Log Feature through this article: Use the audit log in QuickBooks Online.

 

I'm sharing these articles in case you need a reference while working with 1099's in QBO:

The Community is always open if you have other questions. I'll be around to help. Wishing you a great day ahead.

1 reply

C
Charies_MAnswer
January 24, 2021

Thanks for asking this, sparctina.

 

Yes, you definitely can. I'd love to show you how to reactivate your vendors by following the steps below:

  1. Go to Expenses and choose Vendor.
  2. Click the Settings icon and check the box for Include inactive.
  3. Locate the inactive vendor and click the link beside it that says Make active.

Also, inactivating a vendor won't delete the previous transaction under it. If the transactions were missing, you can check the Audit Log to track if there are changes made in your account.

 

To do that:

  1. Go to the Gear icon and select Audit Log.
  2. Select Filter.
  3. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
  4. Click Apply.

Learn more about using the Audit Log Feature through this article: Use the audit log in QuickBooks Online.

 

I'm sharing these articles in case you need a reference while working with 1099's in QBO:

The Community is always open if you have other questions. I'll be around to help. Wishing you a great day ahead.

bellehunt
bellehunt
January 3, 2022

What if there is no make active icon? 

A
AileneA
January 4, 2022

There are times that local internet cache files stored in the system can cause unexpected behavior in the product, bellehunt.  

 

When a browser's cache storage is full or corrupted, it can cause error messages or sometimes can cause unusual browser behavior in QuickBooks Online. Let's rule this out by using an incognito or private browser:

 

Here's how: 

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Option + P

  

If it works, go back to your regular browser and clear the cache to delete those temporarily stored files and browsing history. The overtime collection of data can create corruption, however, removing this should fix the issue. You can also use other supported, up-to-date browsers to roll out the possibility of a browser-related issue.   

 

 

 

 

For more details, check out this article:  Make a customer inactive and then active. 

 

That should point you in the right direction. Please reach out in the comments to let me know how it goes or if you have any follow-up questions. I'm always here to help. Have a wonderful day and stay safe!

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