Skip to main content
December 4, 2023
Question

Can you send attachments with a batch billing?

  • December 4, 2023
  • 1 reply
  • 0 views
I did a test run for Batch billing  going by email and I added an attachment I sent them our and they went ok but the ,attachment did no go.  What did I do wrong?

1 reply

December 4, 2023

Welcome to the Community space, @lmulkey.

 

I am here to provide some information about sending attachments with batch billing.

 

If you want to send attachments using batch action with the existing invoices to your customers after attaching the picture or file. In that case, you'll need to tick the box beside the Attachment to email so the attachment will be sent together with your invoices. Please see the picture below for reference:

 

If you're referring to the batch transactions feature of sending invoices. In that case, it is important to note that the attachments linked to the invoices will not be included in the email containing the invoice details.

 

Moreover, I recommend contacting our support team to report the issue of sending attachments using batch transactions of invoices. They possess the necessary expertise and tools to investigate the problem and provide accurate solution.

 

Here's how to reach them:

 

  1. Sign in to your QuickBooks Online company. Select Help (?).
  2. Choose either tab: Assistant or Talk to a Human.
  3. Search or click Contact Us.
  4. Start a chat with a support expert.

     

    Additionally, I'm adding this article as your reference in recording your invoice payments in QBO: Record invoice payments in QuickBooks Online.

     

    Come back to this post if you have follow-up questions about sending invoices in QuickBooks Online. I'm here to lend a helping hand. Have a good one!