Skip to main content
D
Dawn_at_Throw_Pink
February 21, 2024
Solved

Cannot add column to report

  • February 21, 2024
  • 1 reply
  • 0 views

I am looking at a Transaction Report and want to add the column for Last Modified User so I can see who last touched the transaction. When I try to add the column, I'm getting the error message "You can't add more than 20 columns." When I look at the bottom of the report, it shows I have 10 columns in my report and I'm only trying to add 1 column to the report. Not sure why I'm getting this error message.

    Best answer by Dawn_at_Throw_Pink

    I appreciate the reply, but every time I go in and mess with my cache stuff gets messed up and it takes me forever to get it back the way I want it. I was able to add the columns using Classic View (which I prefer anyway).

    1 reply

    J
    JamesAndrewM
    February 21, 2024

    The community will always want to ensure you get great out of our services. A pleasure to have you. I'll impart some guidance to help you achieve your task.

     

    We can perform basic troubleshooting steps to see if it's a browser issue. Sometimes, your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

     

    • Google Chrome: Ctrl + Shift + N
    • Mozilla Firefox: Ctrl + Shift + P
    • Microsoft Edge: Ctrl + Shift + P
    • Safari: Command + Shift + N

     

    If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the stocked cache and cookies causing the issues.

     

    Check this link for a guide in running, customizing, and saving reports: Run reports in QuickBooks Online.

     

    I'd appreciate hearing any updates after you've completed the steps, as I want to make sure this resolves your concern. Please don't hesitate to contact us again. Have a fantastic day!

    D
    Dawn_at_Throw_PinkAuthorAnswer
    February 21, 2024

    I appreciate the reply, but every time I go in and mess with my cache stuff gets messed up and it takes me forever to get it back the way I want it. I was able to add the columns using Classic View (which I prefer anyway).

      W
      wilgrande
      February 21, 2024

      How do you view in Classic View?

        Terms & ConditionsAccessibility statement