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January 2, 2024
Question

Change wrong email address on invoice?

  • January 2, 2024
  • 1 reply
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1 reply

January 2, 2024

I can think of two possible scenarios based on your concern, rkwrightmd. I'll elaborate on each of them in detail below.

 

When you say you want to change the wrong email address on the invoice, you may be referring to any of the following:

 

  • The customer's email address on the invoice
  • The email address your customers see on the invoice

 

If you're referring to the customer's email address on the invoice, you can change it by editing the form content. To do this, here's how:

 

  1. Go to the Sales menu and select Invoices.
  2. Locate the invoice and click Edit under the Action column.
  3. In the Customer email field, update the customer's email address.
  4. Click Save or Save and send to resend the form and update the online invoice page.

 

If you want to update the email address your customers see on the invoice, you can customize your sales form templates or edit the said information of the user sending sales forms from QuickBooks. For the complete guide, please see this article: Change what email address appears on your sales forms.

 

Also, you can pull up the Transaction Detail by Account report to show a list of invoices due on a specific date range. Please see this article for the complete guide: Customize report to see invoices due in QuickBooks Online.

 

Please feel free to get back to me if you need more help managing your invoices and other sales forms in QuickBooks. I'll be right here to answer them for you.