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Changing password for sending paystubs to employees through direct deposit

Forum|Forum|7 years ago
February 13, 2019
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I am trying to find where I change the default email and password for sending paystubs through the direct deposit program. I am using QB Premier Accountant Edition 2019 Desktop. When you have to enter the pin to make it send, it uses an old email and pin only. It will not let me change it from that screen. Thank you

QuickBooks Accountant Desktop

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It's nice to see you here today, @nloiler,

Thanks for getting back to us and sharing additional information about your concern. I can add a bit more about emailing paystubs in Quickbooks Desktop.

The system uses the company's email address as the sender (From field) and your employee's email address as the recipient (To field) when emailing the paystubs manually. If you'd like to update your email and password for sending the stubs, you'll need to set up the new email in QuickBooks. Here's how:

Go to the Edit menu.
Choose Preferences from the drop-down.
Select Send Forms from the list.
Click the My Preferences tab.
Choose the email service you'd like to use.
Once done, click OK.

You may want to check this article to know more about the process: Email pay stubs from QuickBooks Desktop.

That should help you change your email information for your employees paystubs that you send directly in QuickBooks Desktop.

Please let me know if you have any more invoicing questions. I'll be glad to answer them for you. Have a good day!

PreciousB

Welcome to the Community, nloiler.

I can help you change the email and payroll pin for sending paystubs in QuickBooks Desktop.

When uploading paystubs to ViewMyPaycheck, you would have to use your Direct Deposit PIN. To update this, please follow the steps I've laid out below:

Log in to QuickBooks as Admin.
Select Employees, then choose Send Payroll Data.
In the Send/Receive Payroll Data window, select Send.
In the Payroll Service PIN window, select Forgot your PIN?
Enter your Admin password in the Password field.
Select OK.
Enter a new PIN when prompted.
Select Submit.

This article will provide the detailed steps: Change PIN for processing direct deposit payroll.

As for your other question, you can update your payroll email and password in the Customer Account Management Portal Site (CAMPS).

Here's how:

Log in to https://camps.intuit.com/ using your Intuit credentials.
From the drop-down menu at the top right of the screen, select My Profile (see screenshot).
You will be directed to the Edit Your Login Info page.
Update the information you want.
Once done, exit the screen by selecting the X icon on the top right.

For the detailed steps on using CAMPS, please check this article: Use the Customer Account Management Portal Site.

If you're unable to update the email in CAMPS, please give us a call so we can help you.

You can get the QuickBooks Payroll contact information through this link:

Go to: http://payroll.intuit.com/support/contact/
Select your Payroll Subscription type.
Select a topic.
Click on the View Contact Info button.

That's it. Please let me know the results after trying the steps above. I'll be here to help if you have any follow-up questions. Have a wonderful day.

N

nloilerAuthor

Ok I'll be even more specific. I work on many QB accounts for different clients. I do manage this clients account but when I go to the CAMPS link you direct me to it is just my information. Is there a way to do it when I am logged into this specific account QB Account? I only need to change the email and password for sending paystubs by email through direct deposit.

A

Anonymous

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