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August 11, 2024
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Chart of account

  • August 11, 2024
  • 1 reply
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When a cash deposit is made into the checking account and verified, it is showing as a negative cash balance in the chart of accounts page.  When viewing the register it is showing as a payment and not deposit.  Editing will also not allow me to change to a deposit.  However, in the checking account (bank register), they are showing up as deposits and the balance of the account is correct.  It is just the cash account that is showing a negative balance.

Best answer by FishingForAnswers

@EliasWesler  You said both "When viewing the register it is showing as a payment and not deposit." and "However, in the checking account (bank register), they are showing up as deposits and the balance of the account is correct."

 

Getting some mixed signals here.

 

Until you clarify, all I can imagine is that you actually made a bank account called Cash and are using said Cash bank account in your Make a Deposit window as the source account.

 

If you are, then you are effectively just using the Make a Deposit window to create a bank transfer.

 

If you want to do that, you will at least have to make the corresponding deposit into the Cash account in order to keep its balance from going negative. Presumably, this would be an Owner Contribution or similar.

1 reply

FishingForAnswers
August 11, 2024

@EliasWesler  You said both "When viewing the register it is showing as a payment and not deposit." and "However, in the checking account (bank register), they are showing up as deposits and the balance of the account is correct."

 

Getting some mixed signals here.

 

Until you clarify, all I can imagine is that you actually made a bank account called Cash and are using said Cash bank account in your Make a Deposit window as the source account.

 

If you are, then you are effectively just using the Make a Deposit window to create a bank transfer.

 

If you want to do that, you will at least have to make the corresponding deposit into the Cash account in order to keep its balance from going negative. Presumably, this would be an Owner Contribution or similar.

August 11, 2024

That's exactly what I did.  Instead of just using Unapplied cash payment income I used cash and that is what was causing that negative number.  I've now fixed this.  Thank you!!!