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Mar 20, 2020 3:51 AM UTC
Solved

Contactless Card reader is not turning on. Even when power cord connected for the entire day. What can I do next?

Original commenter did not share additional details
LucasMicromatis
Mar 20, 2020 4:44 PM UTC

Good morning, @shdesign3,

 

Let's see if we can get the reader working for you.  On the reader, you should see a small hole.  That's a reset button for the reader.  Take a paperclip or a push pin and push into that small hole and make sure you feel it connect.  That should reset the reader.  Let's see if that turns it on.  Then try hitting the button on the side and see if it lights up.

 

Let me know if that works.

 

Lucas

7 replies

LucasMicromatis
Mar 20, 2020 4:44 PM UTC

Good morning, @shdesign3,

 

Let's see if we can get the reader working for you.  On the reader, you should see a small hole.  That's a reset button for the reader.  Take a paperclip or a push pin and push into that small hole and make sure you feel it connect.  That should reset the reader.  Let's see if that turns it on.  Then try hitting the button on the side and see if it lights up.

 

Let me know if that works.

 

Lucas

shdesign3Author
Mar 21, 2020 12:44 AM UTC

It fixed the problem. Thanks

LucasMicromatis
Mar 23, 2020 2:51 PM UTC

Awesome! I'm happy to hear that worked!