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April 18, 2024
Question

Credit cards switched from Visa to MC and then sent a balance forward so now it looks like we have 2 large cc expenses. How do I categorize this?

  • April 18, 2024
  • 1 reply
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We have already accounted for the cc charges individually as we used the card so it seems like this is showing as a double expense and our books are not accurate.

1 reply

April 18, 2024

Let me help you handle the duplicate credit card transactions in QuickBooks Online (QBO), @accountingwinshaw.

 

Technically, duplicate transactions happen if you have imported a credit card twice. It occurs when there are multiple connections and synchronization problems between your banks and QuickBooks Online.

 

In case you come across a duplicate credit card transaction that has been downloaded from your bank, you have the option to exclude it from the Banking page.

 

Here's how:

 

  1. Go to Transactions, then select Bank Transactions.
  2. Select the For Review tab.
  3. Look for the transaction and check the box of the transactions to exclude.
  4. Click Exclude.

 

If you accidentally exclude the incorrect transaction, you can access the Excluded tab and mark the checkbox next to that transaction. After that, you can click on the Undo button to reverse the action.

 

Here's an article as a reference that you can bookmark to guide you in excluding bank transactions: Exclude a bank transaction from your expenses in QuickBooks Online.

 

You can also check out this resource to learn more about dealing with duplicate credit card entries: Handle duplicate credit card transactions in QuickBooks.

 

Furthermore, it's important to carefully review and reconcile your transactions regularly to identify and remove any duplicates. See this link for the complete reconciliation guide: Learn the reconciliation workflow in QuickBooks.

 

If you have additional concerns regarding credit card expenses, please don't hesitate to reply below. I'm always here to assist you.