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March 21, 2024
Question

Customer Balance initial upload and the resulted journals

  • March 21, 2024
  • 1 reply
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I uploaded Customer Balances as of 31/12/2022, and those credited <Sales> account and debited Account Receivable(accnt A). I have two questions below: 

 

1. I want to split <Sales> into <Sales-domestic> and <Sales-Foreign>

2. I want Account Receivable accnt B debited, not accnt A. (We have 3 account receivable accnts.)

 

How can I do this? 

1 reply

March 21, 2024

Hello there, bkim_gitauto.

 

I want to ensure that I can offer the best answer to your concern. But I need more information about what you're going through.

 

I am requesting a screenshot of the customer balances that have been uploaded. Also, I have a question. Are you trying to enter a journal entry for a specific account? I am asking this to ensure that we can check for any reported issues and provide an appropriate resolution.

 

I would greatly appreciate any information you can provide. I am eagerly awaiting your response and the opportunity to collaborate with you again.