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April 18, 2019
Solved

Customer paid in cash but the owner kept the cash for expenses (petty cash). How do I close the invoice?

  • April 18, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details
Best answer by HoneyLynn_G

Welcome to the Community space, @lucyav087.

 

Ideally, if a customer pays in cash (immediate payment), you will enter the sales transaction as a sales receipt. Since you've created an invoice, you have to link the payment and then deposit it to the Petty Cash account.

 

I'll show you how:

  1. On the top menu, click the Plus icon.
  2. Choose Receive Payment.
  3. Enter the customer name.
  4. Select Cash as the Payment method.
  5. Choose the Petty Cash account for the Deposit to field.
  6. Select the invoice transaction.
  7. Click Save and close.

For additional references, you can open the links below:

Please let me know how it goes or if you have any follow-up questions about invoices. I'll be here if you need further assistance. Wishing you all the best!

2 replies

HoneyLynn_G
April 18, 2019

Welcome to the Community space, @lucyav087.

 

Ideally, if a customer pays in cash (immediate payment), you will enter the sales transaction as a sales receipt. Since you've created an invoice, you have to link the payment and then deposit it to the Petty Cash account.

 

I'll show you how:

  1. On the top menu, click the Plus icon.
  2. Choose Receive Payment.
  3. Enter the customer name.
  4. Select Cash as the Payment method.
  5. Choose the Petty Cash account for the Deposit to field.
  6. Select the invoice transaction.
  7. Click Save and close.

For additional references, you can open the links below:

Please let me know how it goes or if you have any follow-up questions about invoices. I'll be here if you need further assistance. Wishing you all the best!

lucyav087Author
April 18, 2019

Got it! - Thank you!!

lucyav087Author
April 18, 2019

This was perfect. Thank you!

HoneyLynn_G
April 18, 2019

I'm happy to put a smile on your face, @lucyav087.

 

Please remember I'm here anytime you have additional questions or concerns with QuickBooks Online. Have a good rest of your day!

June 14, 2023

When I create an invoice first, then select "receive Payemnt" inside that invoice quickbooks is charging my petty cash account with a payment and a deposit leaving the petty cash account with a neutral balance. What am i doing wrong?