customer reports

@sbmom I just switched over to online from desktop.

I'm afraid that will turn out to be your biggest issue.

At any rate, based on my experiences with Online, sometimes it will function correctly, sometimes it will not, as in the case of retrieving sub-reports.

No doubt one of the staff will be along shortly to tell you that the problem is with your browser's cache.

Hi there, @sbmom.

I will provide you with the steps to access a detailed cost breakdown of your project.

Currently, when you click on the amount from the dashboard, you are unable to view the breakdown of the transaction. However, let me provide you another way to view it. Here's how:

1. On the left menu, go to Project.
2. Select the relevant project.
3. Click on Overview.
4. Select Hourly time cost or Expense from the dropdown. Then, click on the amount beside the expense account. 

Additionally, for more detailed information, you can refer to this article: Compare project cost vs actuals in QBO Advanced.

Moreover, you can visit this article to see your best sellers, what's on hand, the cost of goods, and more: Use reports to see your sales and inventory status.

If you have any additional questions regarding your project, don't hesitate to let me know. Have a great day!