Customer service number

Let's resolve the error your user has encountered to log in to the account successfully, @mgutierrez-roser.

Could you please provide more information about the error that the user is facing to log in to their account? This will help us identify and resolve the issue in a better way. This will help us identify and resolve the issue in a better way. 

If the user has forgotten their user ID or password, you can help them recover their account by using their phone number, email address, or user ID associated with their account. 

Here are the steps that you can follow: 

1. Visit our sign-in help page.
2. Enter your phone number, email address, or user ID associated with your account. 
3. If you enter your phone number or email address, we'll send you a verification code via text or email. If you choose to enter a user ID, you'll be prompted to select your preferred verification method. 
4. Once you receive the verification code, enter it in the designated field, or follow the instructions provided in the message. We may ask for additional information to ensure your identity. 
5. If necessary, reset your password when prompted. Alternatively, you can choose to skip this step.

Once you're back in the account, you can change the email address, phone number, and password, or go directly to your product. We recommend adding a phone number to the account if you haven't already received verification codes from us for future sign-in attempts.

If the user did not receive the verification code via text, email, or phone call, you can ask them to check their junk mail or spam folder to see if the email went there. Also, ensure that do_not_reply@intuit.com is added as an approved sender in their email application and that they have not accidentally blocked the phone number we sent the text message. Make sure to allow or unblock our numbers 88811 and 97962 on your iOS or Android device.

Here are other sign-in issues you or your users may encounter and how to resolve them: Recover your Intuit Account if you can’t sign in. 

Then, here's how you can update your profile, security settings, or third-party apps from the Intuit Account Manager: Access and manage your personal data from your Intuit Account. 

Let me know if you need further help resolving the error logging in to the account. Keep safe, and have a wonderful day!