Customers unable to pay invoices through email

Hello there, motivation-train. I can share some information about how to help you and your customers pay online invoices in QuickBooks Online.

When the consumer receives the email, all they have to do is click on the Review and Pay or Pay Invoice options. This will bring up the invoice, and they will be able to pay it right away. Customers can pay with a credit card or an ACH bank transfer, depending on the settings you choose.

If you have QuickBooks Payments, you must enable the option that allows customers to pay an invoice directly from the invoice. To discover more about your product, click on it: Turn on online invoice payments in QuickBooks Online.

Moreover, customers should adhere to any directions provided in the error notice. If there aren't any, we suggest the following:

• Clear the cache in their web browser.
• Right-click the "Review and pay" button in the invoice email and copy the URL. Open a web browser and paste the link into the address bar. If the link still doesn't open, try another web browser.
• Make sure their web browser is up to date.

QuickBooks Payments works best with these web browsers:

• Chrome
• Firefox
• Internet Explorer
• Safari

Furthermore, you can utilize this article to help you run specific reports and help you track your business finances: Run reports in QuickBooks Online.

I' 'll always be available in this thread for any additional queries. Feek free to let me know, and be around to help you further. I'll be sure to get you covered. Keep safe!