Skip to main content
B
BDW11
November 22, 2023
Question

Data (amount) difference from one page to another

  • November 22, 2023
  • 1 reply
  • 0 views

When looking at "Customer & Leads" Overview it says overdue invoices are $2520.00 but when I hit the "view invoices" link at the bottom of the box it opens and shows all eight invoices, but they total $2420.00.  Why is there a $100 difference between these two numbers?  FYI, the $2420.00 is the correct number.  See attached. 

1 reply

S
SheandL
November 22, 2023

I'm here to help clear things out for you, @BDW11.

 

I understand the importance of knowing the reason why these amounts differ from each other. When viewing your overdue invoices in Customers & Leads Overview, you will see a more significant amount because it will not record the partial payments you've received.

 

On the other hand, when viewing overdue invoices in the Customer's section, the difference of $100 is due to a partial payment received from the customer.

 

If you want to set up and apply late fees to unpaid invoices automatically, you can refer to this article: Apply late fees to overdue invoices automatically in QuickBooks Online.

 

Our customer's interest is our top priority in QBO. If you have further questions regarding overdue invoices, feel free to hit the reply button. The Community forum is always here to help you.

Terms & ConditionsAccessibility statement