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December 5, 2023
Question

Data Recovery

  • December 5, 2023
  • 2 replies
  • 0 views

Hello,

I work for an organization that uses QB Online. Couple of years ago someone was hired and that person ended up deleting records of payments, invoices, and in some cases deposit slips.

Is there a way for me to recover a copy of the General Ledger (GL) as of certain points in time by providing the dates for which I want full copies of the GL?

 

Regards,

Moaied

2 replies

December 5, 2023

They can't help you to restore your old data unless you are using the backup restore app.

December 5, 2023

Good day, Moaied.

 

Upon checking, I've found out that you've posted a similar concern on the other thread. My colleague already responded to this concern. To view her reply, you can check this link here: https://quickbooks.intuit.com/learn-support/en-us/account-management/re-accessing-historical-data/01/1352324#M77365

 

Please let me know if you have any other concerns related to recovering your data in QuickBooks. I'm always here to help. Have a good one.