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nhelectric1
February 17, 2024
Question

date error on reconciliation

  • February 17, 2024
  • 1 reply
  • 0 views

The wrong closing date was entered by the office help. (I am the small business owner QB user for 19 y plus)

The only help that I found is either for a reconciliation that hasn't been finalized to be edited, or the option to remove reconciled transactions line by line but not the date. I have since reconciled with the correct date but the bad one is still there. Would like to delete before next months reconciliations.

Quickbooks has apparently removed the accounting option for non pro advisors.

Due to the unavailability of my accountant during a past issue I generated a 2nd account for accounting functions to remove the erroneous reconciliation. It now appears they want you to pay your accountant to delete the reconciliation. This is not a complicated one that could affect later months. The error was caught right away and was a simple credit card with only 3 transactions. Is the only answer to delete to have the accountant do this? Fairly frustrating if so.

 

 

1 reply

K
KayePe
February 17, 2024

We appreciate you for posting here in the Community. Let me help you fix the closing date to finish your reconciliation inside QuickBooks Online (QBO). 

 

When facing difficulties during reconciliation in QBO, there is a way to undo it manually. In your case, you can undo the reconciled transactions and then try to reconcile them again. When reconciling again, enter the correct closing date to avoid any discrepancies. You don't need to have an accountant to delete the reconciled transaction. You can manually undo the reconciliation one by one. To proceed, follow the given steps below.

 

Unreconciled a transaction

 

  1. In Settings, go to Chart of Accounts. 
  2. Select the reconciled transaction account and click View Register. 
  3. Find the transaction. You'll see an "R" in the checkmark column if it is a reconciled transaction, then click it.
  4. To mark the transaction as unreconciled, click the box with the "R" until the box is blank. 
  5. Choose Save and close the account register. 

 

Once done, you can reconcile the transaction again with the accurate closing date. 

 

On the other hand, visit this link for reference when fixing reconciliation discrepancies in QBO: Fix issues at the end of a reconciliation in QuickBooks Online. 

 

Click the Reply button below for more questions regarding reconciliation in QBO. I'll be happy to assist. Have a good one! 

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