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JLRKG
January 17, 2025
Question

Desktop - Record Bounced Check on Sales Receipt

  • January 17, 2025
  • 1 reply
  • 0 views

We have a customer who paid on a sales receipt and their check bounced. They have paid us now via credit card and added the fee for the bounced check.

 

All of the information I have found pertains to how to do this in QB Online, not QB Desktop Enterprise. How do I get this recorded properly without double billing it? QB support was of no help here and questioned why was it a sales receipt

1 reply

E
EvethC
January 17, 2025

Hello there, @JLRKG.

 

It seems you've posted similar questions twice, and my colleague has already addressed your query about accurately recording your transaction in QuickBooks Desktop (QBDT). Please follow this link for guidance from my colleague on how to properly record the bounced check incident and credit card payment, ensuring you avoid any double billing errors: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/re-desktop-sales-receipt-bounced-check-how-do-i-record/01/1523214#M232720

 

Here's an article that could be useful for you in the future when you need to put payments into the Undeposited Funds account in QBDT: Deposit payments into the Undeposited Funds account in QuickBooks Desktop

 

If you have more questions or require further assistance with QuickBooks Desktop Enterprise or any other accounting needs, feel free to ask. Happy bookkeeping!

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