Detail in Cost of Goods Sold

Let's confirm if the item's profile has a cost, @Becky7483. Let me walk you through the steps.

The amount may be zero in the Profit and Lost (P&L) report because no cost was entered for your items. To resolve this, open your QuickBooks Desktop App and follow the steps below.

1. Go to Lists and choose Item List.
2. Navigate to the item that has the 0.00 amount.
3. Double-click the item to open it.
4. Check if the Cost area has an amount.

In case there is an amount, we can proceed with the  Verify and Rebuild troubleshooting. The verify tool finds the most common issues in a company file, and the rebuild tool fixes them.

Here are the steps to verify your company data:

1. Go to Window and click Close All.
2. Go to File and choose Utilities.
3. Select Verify Data. If you see: 
   1. QuickBooks detected no problems with your data—your data is clean, and you don’t need to do anything else.
   2. An error message—search for it on our QuickBooks Desktop support site for how to fix it.
   3. Your data has lost integrity—Data damage was found in the file. Rebuild your data to fix it.

Now, let's Rebuild your company file data:

1. Go to File and choose Utilities.
2. Select Rebuild Data.
3. QuickBooks will ask you to make a backup before it rebuilds your company file. Select OK.
4. Choose where you want to save your backup, then OK. Ensure to create a new file and don't replace other files.
5. Select OK. When you get the message Rebuild has completed.

Verify the data again to double-check if all the problems are resolved.

Additionally, you can memorize your reports to save the customizations you've made.

Please let us know if you have any other concerns with your P&L reports. We'll be here to help you in any way we can.