Did QBO change the way recurrent invoices are created?Is not giving me the option to use an existing invoice to make recurrent. The option was there last week

Hi there, Willie.

We've received reports of similar cases regarding recurring invoices in QBO. I know how impacting this is in your business. I can route you to our appropriate support team for you to have updates about creating a recurring invoice from an existing one.

While there are no updates, I recommend contacting our QuickBooks Online support team to be added to the list of affected users and receive email updates.

Here's how:
 

1. Log in to your QBO company.
2. Select Help (?).
3. Click Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.

In the meantime, you can consider doing some troubleshooting steps to your browser. Sometimes, cache-related issues can cause QuickBooks Online (QBO) to load incorrectly.

As a result, this has caused the information not to be generated on your sales form.

Furthermore, refer to this article to learn how to record paid invoices in QBO: Record invoice payments in QuickBooks Online.

Comment on the post if you still have concerns about managing your invoice or any QuickBooks-related concerns. I'm always here to help you in any way I can.