Does any one now how to go though and reset the pay roll. i have had to have them do it a few times and i dont remeber the process.

Welcome to the QuickBooks family, @cs-concrete.

I can walk you through the entire process. If you're trying to delete and recreate regular paychecks, yes, it's possible.

To reset or redo the payroll, you can go to the Recent Payrolls section. Here are the detailed steps:

1. Click the Employees tab at the top menu bar.
2. Select Payroll Center.
3. Under Recent Payrolls, press the net pay amount. 
4. Double-click the paycheck, then choose Delete. 
5. Hit OK.
6. Repeat the same steps for the other paychecks.

Once done, you can proceed with creating the payroll all over again. Here's how:

1. Click the Employees tab at the top menu bar.
2. Select Payroll Center.
3. Choose the payroll schedule and select Start Unscheduled Payroll or Start Scheduled Payroll. 
4. Put a check mark beside your employees' name.
5. Hit Continue.
6. Click Open Paycheck Detail.
7. Review all the details, then select Save & Next.
8. Press Save & Close.

For direct deposits, you'll need to create an offset item. Please visit this article for the detailed instructions: Create a direct deposit offset item in QuickBooks Desktop Payroll.

Additionally, I recommend the following resource, which has video tutorials to help a user learn the process (scroll-down to QuickBooks Desktop Payroll): How do I create a paycheck for an employee?.

If you're referring to something else, please let me know. I'll be sure to get back to you in this thread. Wishing you all the best.