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Oct 11, 2024 12:37 PM UTC
Question

Does anyone know why when I send an invoice my customer cannot receive it via email? They're only able to get a text invoice.

I've attempted multiple times and have even used my personal and work email and still nothing.

1 reply

Candice C
Oct 11, 2024 1:38 PM UTC

Good morning, @hhrs-hellmanhome. 

 

Welcome to the Community! Let's work together to figure out why you're not able to email a client an invoice. 

 

Is this your first time emailing an invoice to a client? Have they checked their spam or junk folders? 

 

This will help us determine the next steps to get this resolved. I'll be waiting for your response!