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strca@legalserve
June 12, 2024
Question

Does Intuit look at info received via Feedback link?

  • June 12, 2024
  • 1 reply
  • 0 views
I'm looking for the most efficient way to report bugs. I don't want to get on chat or phone and wait however long to get connected and then prove I have access to the account just to report something I can concisely and clearly report asynchronously.

1 reply

M
Maybelle_S
June 12, 2024

Yes, strca. Your valuable feedback goes to our Product Development team to help improve your experience in QuickBooks Online.

 

We appreciate user feedback and use it to enhance our services. As for reporting bugs, we completely understand the need for efficiency. While chat or phone support can be necessary for specific issues, you can report bugs efficiently via the Feedback link without waiting or verification.

 

Here's how:

 

  1. Go to the Gear menu and then select Feedback.
  2. Type in your feature request in the description box.
  3. Once done, click on Next.

 

You can track feature requests through the QuickBooks Online Feature Requests website.

 

Additionally, please visit our Firm of the Future page periodically to stay updated with the news and updates to the latest features released and what the product team is working on.

 

Furthermore, visit this article to learn how to customize reports to get insights: Common custom reports.

 

Your feedback matters to us, and we appreciate your help in improving our services. Take care.

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