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March 8, 2024
Question

Does the latest update come with a "way to pay" only on dowloading or printing an invoice?

  • March 8, 2024
  • 1 reply
  • 0 views
These words do not appear in PDF view and as of last week did not appear when download or printed an invoice.  It offers payment methods I do not accept, making it impossible to print an invoice.

1 reply

March 8, 2024

Hi there, 12walltech. 

 

I understand your frustration with the "Way to Pay" words not appearing in the PDF view and when downloading or printing invoices in QuickBooks Online. I apologize for any inconvenience this has caused you.
 

Unfortunately, at the moment, QuickBooks Online does not have the capability to display the "Way to Pay" words in PDF view or in downloaded/printed invoices. This is a limitation of the current functionality in QuickBooks Online.
 

I understand how this feature can be helpful to our customers. Rest assured, our development team is continuously working on improving QuickBooks Online, and I will ensure your feedback regarding the missing "Way to Pay" words is shared with them. They may consider implementing this feature in future updates.
 

I recommend sending feedback to our product developer team. To send your feedback in QuickBooks Online, please follow these steps:

 

  1. Log in to your QuickBooks Online account.
  2. Click on the Gear icon in the top right corner of your dashboard.
  3. Select Feedback.
  4. A feedback form will appear where you can enter your comments, suggestions, or concerns.
  5. Please provide as much detail as possible to help us understand the issue you encountered.
  6. Tap Submit to send your feedback to our team.

 

I have found an informative article that provides detailed instructions on personalizing your invoice. By following the step-by-step guide, you can create an invoice that reflects your business's unique style and meets your specific needs, impressing your customers and helping you manage your finances more efficiently: Use and customize form templates

 

I appreciate your understanding and patience. If you have any further questions or concerns regarding payment or printing transactions in PDF, please feel free to contact us here in the Community again for assistance. Have a great day!