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April 4, 2024
Question

Double counting credit card costs

  • April 4, 2024
  • 1 reply
  • 0 views

Hello, 

We are having an issue with how our credit card expenses are categorized. 

We have the back account and the credit card synced with QuickBooks. 

Every time someone spends on the card, we expense it out, easy peasy. 

But, when we pay off the total sum of the card at the end of the month, it shows the total amount (say $10,000) as an expense as well. So it is doubling what we actually spend. 

What are we doing wrong? 

1 reply

Clark_B
April 4, 2024

Welcome to the Community, @Signa24.

 

Let me help and provide information as to why the total amount of your expense is double in QuickBooks Online (QBO).

 

It's possible that the cause of your double total expense may be because you manually entered transactions while your credit card is already connected to QBO. To resolve this, you'll have to record your credit card payments in QBO. 

 

Here's how:

 

  1. Select + New, then under Money Out (Business view), or Other (if Accountant view), select Pay down credit card.
  2. Select the credit card you made the payment to.
  3. Enter the payment amount and the date of the payment.
  4. Select the bank account you paid the credit card with.
  5. If you made a payment with a check, select I made a payment with a check. In the Check no. field, enter the check number, or if you paid electronically, enter the EFT number.
  6. If you want to add notes or file attachments, select Memo and Attachments and follow the instructions on the screen.
  7. Lastly, select Save and Close.

 

After that, record the payment by transferring the record. Follow the steps below:

 

  1. Select Expenses from the Expenses tab in the MENU.
  2. Select the account you need to transfer the payment from.
  3. Select the transaction, then select the Pay Down credit card radio button.
  4. Select the Transfer account dropdown menu and select the account you want to send the transaction to.
  5. Select Confirm.

 

Once you're done with the transfer of the transaction, you need to match it with the new account.

 

  1. Select the Recognized tab and locate the transaction.
  2. Under the Action column, select Match.

 

For alternative methods, refer to this article: Record your payments to a credit card in QBO.

 

I'll also add this article to guide you in reconciling your accounts so they always match your bank and credit card statements: Reconcile an account.

 

Feel free to click the Reply button below if you have further questions on why your total amount is double. I'm always here to help. Have a great day.