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LoraMartini
October 1, 2021
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Double entries in P&L report -who to resolve?

  • October 1, 2021
  • 2 replies
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I generate customer invoices and then once get paid, mark them as paid, and I see 'open balance' in customer invoice list is '0'. 

But when I generate a P&L report the income is double the amount received.  It lists both the total received and the individual charges on each of the customers invoices.  - How to resolve this ?  Please help.

Best answer by BigRedConsulting

Are you recording the payments received against your invoices using the Receive Payments form, where you select the invoices that are being paid, and then depositing those payments by selecting them when making deposits?

 

If so, income shouldn't be (can't be) double-counted.

 

 

2 replies

MariaSoledadG
MariaSoledadG
October 1, 2021

Let's make sure to resolve your Profit and Loss report issue, LoraMartini.

 

Sometimes, QuickBooks may not match transactions in an electronic statement with what you have in QuickBooks.  You'll have to make sure to review and match bank transactions manually so it wouldn't be showing doubled on the reports. You can drill down the transactions in your P&L report to know what are those amounts showing as duplicates. 

 

You'll also want to make sure to verify that other users aren't creating any duplicate transactions. You can run the Audit Trail report to get a detailed track of information like by whom and when the modification was made. Click Reports and choose Account & Taxes. Then, select Audit Trail.

 

If it is showing a duplicate, you can void or delete transactions. For more information, you can filter transactions in QuickBooks Desktop to show what you need. I've added this article so you'll be guided: Customize Reports In QuickBooks Desktop. 

 

Fill me in if you have any concerns about transactions that are showing in your P&L reports. I'll be here to help.

BigRedConsulting
BigRedConsultingAnswer
October 1, 2021

Are you recording the payments received against your invoices using the Receive Payments form, where you select the invoices that are being paid, and then depositing those payments by selecting them when making deposits?

 

If so, income shouldn't be (can't be) double-counted.

 

 

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