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May 24, 2021
Question

Download attachments in bulk

  • May 24, 2021
  • 1 reply
  • 0 views

We use to be able to download attachments in bulk, why did this feature go away?   And is it on the horizon to come back?

I need to be able to back up our data as well and not completely rely on QB on again and off again features.

 

Thanks

 

1 reply

KlentB
May 24, 2021

Hi there, Traindepot1550.

 

I'm here to share some information about how attachment works in QuickBooks.

 

Please know that the option to download attachments in bulk is still available in the program. You can use the Batch actions feature to export all the documents and files at once. I'll show you how:

 

  1. Click the Gear icon in the upper-right corner.
  2. Choose Attachments.
  3. Mark the attachments you want to export.
  4. Click the Batch actions button, then select Export.
  5. Extract the downloaded zip file to your computer.

If you're unable to see this option, you can try logging into your QBO account using a private or incognito window. Unusual behaviors and missing interfaces are usually caused by the accumulated cache in the browser. You may use these shortcut keys to launch the window:

 

  • Press Ctrl + Shift for Google Chrome
  • Hold Command Shift for Safari
  • Press Ctrl Shift for Firefox & Microsoft Edge

Once you're in, try exporting your attachments again. If it's now working well, close the incognito window and then go back to your regular browser. Next, clear its cache to delete the junk files and enhance your browsing experience. Alternatively, you can switch to other supported browsers to further isolate the issue.

 

In addition, here's an article that you can read to help download your other data to your local hard drive: Export reports, lists, and other data from QuickBooks Online

 

I'm just a post away if you have any other concerns or follow-up questions. Have a great rest of the day.

KlentB
May 27, 2021

Hi Traindepot1550,

Hope you’re doing great. I wanted to see how everything is going about the issue in your attachments. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!

June 2, 2021

I attempted to follow these instructions, but it looks like QB Currently limits the amount of exported files to 10 MB at a time, and after export, the page basically crashes. 

 

Is there a more stable way to export my attachments from QBO, or am I doing something wrong?