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March 17, 2024
Question

Emailing estimates through quickbooks has stopped working

  • March 17, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

March 17, 2024

Hello, Robert.

 

I'll ensure that you can email your estimates immediately in QuickBooks Online (QBO).

 

If sending estimates by email isn't working, it's likely because the customer's email address is incorrect. But if the email is right and they haven't got it, you can ask them to look in their junk or spam folders. Moreover, here's how to check and change a customer's email:

 

  1. Go to Customers & leads, then Customers.
  2. Select the customer who didn't receive the estimates.
  3. Click Edit.
  4. Check the email address and edit it if needed.
  5. Then you can now resend it.

 

However, if you've tried the steps provided and it still didn't work, you can check this article to find out why your customers might not be getting the estimates and how to solve the issue. Here's the article for you: Troubleshoot if customers aren't receiving emails from QuickBooks Online

 

Additionally, you can visit this article to learn how to personalize and add specific info to your sales forms in QBO: Customize invoices, estimates, and sales receipts in QuickBooks Online

 

If you have further questions about emailing estimates, you can comment below, and we'll respond to you as soon as possible.