error 107320

Welcome to the Community everyone.

I'd be happy help you get past this error. Let's get this sorted out.

In order to resolve this issue, you can try to repair your QuickBooks.

Here's how:

1. Restart your computer to close unnecessary programs interfering with QuickBooks.
2. Back up your QuickBooks company file.
3. Select Start and then Control Panel. (In Windows 8/8.1: From the Start menu, open Search and type Control Panel. From the results, select Control Panel.)
4. Select Programs and Features. If necessary, choose the Uninstall a program.
   Note: If you don't see these options, select Programs, then Program Features.
5. Select QuickBooks in the list of programs and choose Uninstall/Change.
6. Select Continue, then, Next.
7. Select Repair then Next. Wait for the Repair to complete.
8. Choose Finish,  then restart your computer if prompted.
9. Don't forget to download the latest QuickBooks release and the latest payroll tax table when you open QuickBooks.

For detailed information, check out this recommended article: Repair QuickBooks Desktop.

If the problem persists, you can call our dedicated team who will be happy to assist you. Our contact details can be found here along with our opening hours:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
2. Choose your QuickBooks Product.
3. Select your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

I wish you continued success with your business. Please let me know if you have any other questions.

Hello there, @ssmaupin.

Managing your business is busy enough without the accounting and tax preparation on it. Allow me to share additional information on how you can export your payroll reports.

Microsoft Office 365 is a supported version in exporting your reports if it's locally installed and not the web version.  In the meantime, let's try using an older version of Microsoft Excel in exporting your reports. Ensure to download the latest QuickBooks release and the latest payroll tax table prior doing the export.

You may also check out the articles below for a more detailed information:

• Export option for Excel
• Export report from QuickBooks Desktop to Microsoft Excel
• QuickBooks Desktop crashes when exporting report to Excel worksheet

If the error persists,  I'd suggest contacting to our Technical Support Team. An agent will look into your account on a secured environment to further check the root cause of the issue. 

Here's how:

1. Visit: https://help.quickbooks.intuit.com/en_US/contact.
2. Select your QuickBooks Product.
3. Choose your QuickBooks version.
4. On the Contact Us page, click a topic.
5. Click on the Get Phone Number button to see the support number.

Keep me posted on how things work on your end. I’m always here to help successfully your payroll reports. Have a great ahead!

Some customers have reported being able to click past the error. Here's another potential workaround and I'm looking for confirmation on it's viability so that I can update the report to our product developers.

Workaround: Just hit “Yes” to the first error, then allow you to navigate and select the year and tax form you want to generate. Then, close the second error about the ‘Reports to “QB_Payroll_Link2”

Hi laurieWalt,

This is already a reported issue. Our engineers are still gathering data for their investigation. To get you added to the affected users, please give our Payroll Team a call.

1. Go to https://payroll.intuit.com/support/contact/.
2. Click the Basic, Standard & Enhanced button.
3. Click Payroll.
4. Click View Contact Info.

In the meantime, you'll want to run the report from previous quarters and then when asked to update select "Yes" to pull all the data correctly. If that does not work clean install of QuickBooks and Excel are possible fixes.

We're here if you need have other questions.

Hey there, vedwards.

Good to see you here in the thread. I'm here to get you pointed in the right direction for finding your paycheck and timesheet information.

If you need to view your time sheet, then I would recommend that you use a different report instead. Since, the Summarized Payroll Data in Excel will show you the total number of hours, instead of the timesheet.

That said, you can pull up the Payroll Detail Review report for the paycheck information. Meanwhile, you can pull up the Time by Name report for the timesheet. The steps below will guide you on how to pull them up:

Payroll Data Review

1. From the reports menu, select Employees & Payroll, then Payroll Detail Review.
2. Change the From and To dates as necessary.
3. Click Refresh.

Time by Name

1. From the reports menu, select Jobs, Time & Mileage, then Time by Name.
2. Change the From and To dates as necessary.
3. Click Refresh.

That should get you going in the right direction. Please don't hesitate to reach out to me again if you're referring to something else, I want to make sure you're taken care of. Have a great day!

Hey there, @EmKh.

I understand how the exporting feature to Excel is beneficial to you and your business. Please know that our engineers are all hands on deck to get the option working again.

To make sure you’re in the loop about the resolution status, sign up to the investigation list. Since providing personal details in this forum is prohibited for security reasons, I recommend contacting our Payroll Support Team.

One of them will be taking over and add the account in a safe environment. The data collected provides essential information our engineers can use to roll out the permanent solution.

Here’s how to get in touch with them:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar and select QuickBooks Desktop Help.
3. Press Contact Us.

Stay in touch whenever you have questions or concerns while working in QuickBooks Desktop. I’ll be right here to assist further. Have a good one.

I'm Running into the same error on the Profit and Loss Budget Vs Actual report. Could you point me in the right direction on fixing it? Thanks!