Question

Error 350: Verify ToC: Verify has failed due to an error under Transfer of Credits, related to Invoice # 10680. I found the inv/pmt transactions, How do I rectify?

Forum|Forum|6 years ago
January 6, 2020
6 replies
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Original commenter did not share additional details

QuickBooks Desktop

A damaged QuickBooks file data might causing this error, bcapp22.

To fix this, we can locate the transaction and delete/re-create it. You have two ways on how to find the invoice. You can use the Find option by pressing Ctrl + F on your keyboard or run the Transaction List by Customer.

Here's how:

Go to Reports located at the top.
Select Customers & Receivables and choose Transaction List by Customer.
Click the Customize Button.
In the Display window, go to the Filters tab.
Type Transactions Type in the Filter box.
Click OK.
Find the invoice and double-click the transaction to open.
Select the Delete button.

Please see sample screenshot below:

Once done, re-create the invoice and do the Verify and Rebuild Data Utility again.

Let me know how it goes. I'll be around to help you some more. Thanks.

L

Langsford

Hi. Have this same error. It points to an invoice #, but specifies JGE # 58 and #59. These JGE were added to move credits from one Job to another. Would the instructions you listed here the same? Thanks for your help.

G

Giovann_G

Yes, you can follow the same steps outlined above, Langsford.

I'll share additional troubleshooting procedures to fix the error 350. Before we proceed, please make sure that your QuickBooks Desktop is up to date. This guarantees that you have the most recent feature and fixes.

As mentioned by my colleague above, an error like this occurs if your company file is damaged. For additional steps, you can download and install QuickBooks Tool Hub. Then, run a quick fix for your file. I'll show you how.

From the tool hub, select Company File Issues.
Click Quick Fix my File.
Hit on OK when it completes and launch your QuickBooks.

After that, you can proceed with running the QuickBooks File Doctor if you still receive the error message.

Here's how:

From the tool hub, go to Company File Issues.
Select Run QuickBooks File Doctor.
Once you open the QuickBooks File Doctor, select your company file from the drop-down menu. Select Browse and search to find your file.
Click on Check your file (middle option only) and then Continue.
Enter your QuickBooks admin password and then select Next.

If the issue still persists, I suggest reaching our Support Team . They can get into your account and do a screen share to investigate the error further.

You can always get back to this post if you need further assistance fixing the error 350. The Community and I will be here to help you.

T

templinexcavating

THANK YOU SO VERY MUCH!!!! This error has been driving me nuts and this is the first time I've found the fix!!!

JessT

You're welcome, templinexcavating!

I'm happy to hear that my colleagues were able to provide help to resolve Error 350! Dealing with errors can be such a headache, so it's always a relief when we find a solution.

Feel free to reach back out if you have any other concerns. Take care and have a good one!

P

PeakAdvisers

Followed all instructions above, deleting the offending transaction, File Doc, Verify Rebuild, and add creating a portable file and restoring. I am left with this...

Error 350 Verify ToC: Verify has failed due to an error under Transfer of Credits, related to the following transactions: GJE# , GJE#, Receipt # Invoice #. Ensure that all entries are rectified before proceeding for Rebuild

What the heck?

Nicole_N

This post has been deleted.

I understand how frustrating it can be when things don't go as planned, @kylel821.

We appreciate all of your efforts in following the steps provided by my colleagues above. Aside from the troubleshooting steps you've mentioned, make sure you updated your QuickBooks Desktop to the latest release.

Also, have you reached out to our Live Agents Support Team? If not yet, then I recommend you to do so. If your company file can’t be fixed by rebuilding the data or using the File Doctor, they have the necessary tools to further look into your account securely and identify the root cause of the issue. Then, they can walk you through the resolution.

You can follow the steps shared by MichelleBh above to contact them and make sure to check our available hours so we can address your concern timely.

Moreover, if you want to have an overview of your transactions you can run reports in QuickBooks Desktop and customize them.

You can always drop by again if you have other concerns about QuickBooks-related concerns. We'll be here to lend a hand. Stay safe.

R

RobertaR

This post has been deleted.

ToC is not Table of Contents, it is Transfer of Credits.

P

plung

This post has been deleted.

@lisaherryi

scam?