Every year, I work so hard to save my miles, and then right before tax time, I see everything gone & 0 miles. I purchased thru Apple Quickbooks self-employed 4 years in a row. IS THE JOKE ON ME, or has this happened to others.

Hi there, BBB. Let's perform some troubleshooting steps to determine what caused your concern about miles.

Since you cannot see your miles, sometimes the internet connection and stored data interfere with the app's performance is a possible reason why it's not showing.

Here are some quick steps to fix most app-related issues:

1. Change the Wifi data connection on your device to 4G (varies by device).
2. Close and restart the app.
3. Clear app data. To do this:
   a. Open your device Settings.
   b. Select Apps (varies by device).
   c. Choose the QuickBooks app from the list, then select Storage.
   d. Select clear data.
4. Power down and restart your device.
5. Uninstall and reinstall the app.

Please let me know if you need more guidance in your miles or any other QuickBooks-related tasks. I'll be here to assist you all the way.

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