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April 11, 2021
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Fixing old undeposited funds

  • April 11, 2021
  • 2 replies
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We are using QuickBooks 2019 Desktop for Mac, Version 18.0.9 R10, with 2-user licenses. I am now working for a small company who began using QuickBooks in 2005, but only for invoicing - they would create invoices & receive payments, but no other accounting was done in QuickBooks. The company began using QuickBooks for all accounting functions in 2015, but there are still 10 years of undeposited funds left over from the time when QuickBooks was only used for invoicing. We are left with 1.4 million in undeposited funds that has just been hanging around & messing up the Balance sheet, account summaries, etc.  Is there a way to quickly & easily "deposit" these funds to clear the undeposited funds account of these old payments without adversely affecting the other accounts? Some type of journal entry perhaps? Any help would be greatly appreciated.

Best answer by Jen_D

Mark_R and AbegailS seem to both be missing the point of the problem that debselpwyo and queenee444 are having with deleting the old undeposited funds. We can't deposit the (old, long ago deposited, spent & accounted for/reconciled) undeposited funds to a current account, or we will artificially inflate that bank balance. Debselpwyo tried making a journal entry, but that process ended up either artifically increasing the bank balance &/or artificially decreasing an income account. We basically want to delete all those undeposited funds without affecting our current bank balances or income accounts.

Perhaps we should create a new bank account named "Bogus Bank Account" (for the sole purpose of clearing old undeposited funds) and use that to make a bogus deposit of the old (previously deposited) undeposited funds - hopefully we could then exclude that particular account from all reporting, or even delete it altogether. I even thought about going back through all the (old, long ago deposited, spent & accounted for/reconciled) received payments, and changing "Group with other undeposited funds" to "Deposit to Bank"... but that just artificially inflated the bank balance too.

The important issue to consider with our problem is that these old undeposited funds are from a long time ago and no longer really "exist" for current accounting purposes. They have already been deposited, accounted for, & accounts reconciled. In debselpwyo's case, they arose over a 10-year period (2004-2014) which is now more than 7 years in the past, at a time when only the invoicing/payments were done in QuickBooks and all other accounting was performed using other software.

The question remains: How can we make these old (no longer relevant) undeposited funds go away???


Thanks for posting this concern in the QuickBooks Community, @debselpwyo,

 

Allow me to join the thread and share some steps to help you further with the U/F corrections. To avoid affecting your account balances, you can use a clearing account to transfer the amounts.

 

To create a clearing or wash account, use these steps:

 

  1. Go to the Lists menu, then select Chart of Accounts.
  2. Select Create +.
  3. From the Type ▼dropdown, select Cash on hand.
  4. Complete the account details.
  5. Select OK.

 

Once done, you can move the amount from the Undeposited Funds account to the clearing account using a bank transfer or a journal entry. 

 

After that, you can make the clearing account inactive, so the system will zero out its balance. Here's how:

 

  1. Go to the Lists menu, then select Chart of Accounts.
  2. Select the account you want to make inactive.
  3. Select Settings ⚙️, then select Make Account(s) Inactive.

 

Learn how to manage your chart of accounts, using this link: Add, edit, or delete accounts in QuickBooks Desktop

 

If you have further questions or concerns about this, please let me know in the comment below. I'll be right here to guide you further with the corrections. All the best!

2 replies

April 11, 2021

Let me help fix your old undeposited funds, @debselpwyo.

 

Depositing your old undeposited funds affects your balance sheet and other reports in QuickBooks. You'll want to create a journal entry for this to correct the balance. However, I highly recommend seeking help from your accountant to offer you some advice on correct accounts to use when recording it.

 

Here's how to create a journal entry in QuickBooks Desktop for Mac:

 

  1. Go to the Company menu, then select Make General Journal Entries.
  2. Fill out the fields to create your journal entry. Make sure your debits equal your credits when you’re done.
  3. Select Save or Save & Close.

 

I'm adding this article for more guidance: Create a journal entry in QuickBooks Desktop for Windows or Mac.

 

You might also want to check out this QuickBooks Desktop for Mac 2019 User's Guide to learn how to manage your transactions.

 

I'm still open to your replies. If you have other concerns (reports or transactions), don't hesitate to post a comment below. Have a great day ahead!

April 11, 2021

Thank you for your response. We understand the concept of journal entries, but are at a loss at to what account to use for the offsetting entry. Since this 10-year period of undeposited funds was generated during a time when QuickBooks was used only for creating Invoices and receiving Payments, there is really no appropriate account to debit to offset a credit to undeposited funds. We have tried various approaches, and regardless of what we attempt, when we "deposit" the undeposited funds, we either end up with an artificially high bank balance or an artificially negative income account. We just want these old undeposited funds to go away. Any monies accounted for in the undeposited funds account have long ago been dealt with in other accounting software outside QuickBooks. All we are looking to do at this point is zero out the old undeposited funds, while maintaining the historical invoicing data for that period (2005-2014). So my follow-up question(s): (1) what account type specifically should be used to zero out a deposit of the undeposited funds, without creating a large negative sales number, and if that cannot be accomplished with a journal entry, then (2) is there a way (and if so, how) to simply delete the old undeposited funds, without losing the historical invoicing data? We are most concerned with being able to access who was billed what & when, and less so with the payment status of the invoice.

May 19, 2021

I am having the same issue.  There are old  amounts in the undeposited funds that have already been accounted for.  How can we get rid of the old undeposited funds?

July 29, 2022

I have the same issue, but an additional problem. The dummy account with Cash on Hand would not work with QB online. I went to support and was told to create a dummy account and reconcile, which they walked me through but they had me go too far and it went into 6/30/2022 of this year. We used glance via chat so he could see exactly what we were doing and what dates were being used and the amounts. I told him we were not previously QB for bookkeeping but we wanted to for 2022 so whatever we did could not affect this year. 

Just like everyone else, all the funds have been accounted for we just used it for invoicing and receiving payments, just to track income and not expenses. We used another system for that. 

 

I knew I should not have allowed the reconciliation to go past 2021, but of course he used the most current statement that was available and assured me it would not be a problem. I've been using QB Desktop with Windows since 2004 but we just migrated to QB online in May and it's not as functional in my opinion even in Accountant view.

 

I can unreconcile all my 2022 entries but, it won't let me back out the forced balance amount or the last date of reconciliation the support person had me use which is 6/30/22.

 

My last call to QB support said they don't offer that and there's no way a chat support person helped me do that. (LOL), whatever, I don't care, I just need help.  I have no idea what to do to fix this and I can't reconcile my bank accounts moving forward because now it wants me to put in the massive undeposited funds balance I was trying to get rid of in the first place. 

Any suggestions?

July 29, 2022

I’ve got a solution for you, @JustPeachy.


I can see how this situation impacts your task, especially in processing reconciliation. No worries, we'll sort this out!


You can create a large deposit and drop one line down. Then enter the income account with a negative amount of the total deposit to clear the funds. Doing this makes your net deposit become zero.


Here’s how:

 

  1. Open QuickBooks.
  2. Select the + New button.
  3. Click Bank deposit.
  4. Fill in the correct information on the Deposit page.
  5. You can check your register to verify the category if it's a sales or income account. Once done, use that account when creating the deposit under the Account column on the Add funds to this deposit section.
  6. Enter the whole amount as negative, then save.


It would be best to contact your accountant to assist you further with this process.


I've attached an article that helps ensure books are balanced and accurate: Learn the reconcile workflow in QuickBooks. It has everything you need to start a new reconciliation, fix balance issues, and make changes.


Please know that I appreciate all your effort in trying to resolve these old undeposited funds issue and for reaching out to our support for help. You can leave a message on this thread if you have any other questions or concerns about managing your company file. The Community is always here to help. Keep safe always!

July 29, 2022

Why would I add a deposit? The undeposited funds were all accounted for and like I mentioned, the problem was that QB was only being used for invoicing previously. The bank deposits when put in the bank were not being matched up in QuickBooks to the invoice this is 100% of the problem, back to 2017.

 

We wanted to start using the bookkeeping aspect of QB for 2022, but now this has made the issue worse.

When I made the migration to QuickBooks online from QB desktop in May of 2022 I had not reconciled any bank statements yet for 2022.  I was hoping to resolve my original issue first. This reconciliation has caused another problem. There are no reconciliation errors or anything to help find what he did when he help set up the dummy account before the reconciliation or back track his steps. I now have a $200k beginning balance for 6/30/2022 which is wrong. and QB online won't let me change it because it thinks its right. Support says the only way is to manually unreconcile the entire every entry back to 2017. I started doing that and now I'm getting errors but its trying to fix the errors and I don't believe it will let me change the balance or the date even if I do because it thinks its user error.