Flight Ticket Refund to Employee's Airline Account
Hi,
I have a question about this specific situation. One of our employees booked a flight for a business trip with a company business credit card, but the trip was cancelled because of covid19 situation. She asked a refund for flight tickets to the airline company, but got refunded not to our business credit card but to her airline account with store credit for future use(airline policy).
In this case, how we do process or record about this? Should we ask her to payback for the amount of her store credit on her airline accounts? Or just leave it as a travel expense even though it didn't happen? She will have another business trip in the future and she wants to use her credit for the next business trip. And this same situation may happen to other employees very soon, so I would appreciate if I get an advice from you guys!
Thank you and stay healthy!
