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November 13, 2023
Question

For a few days now I have been trying to edit a customers address and it does not allow me to edit anything? Click on edit customer info and it just blinks?

  • November 13, 2023
  • 1 reply
  • 0 views
Is this a system glitch? Never have had this happen before and have tried to edit 2 different customers info.

1 reply

November 13, 2023

There's an ongoing investigation about being unable to edit the customer information under Invoices, @asmithplumbingco. I'll route you to the department that can help us sort this out.

 

You can contact our support team to be added to the list of affected users. A notification will be sent via email once the fix is available. Ensure to check our support hours so you can contact us conveniently. I'll show you how:

 

1. Go to the Help icon at the right corner.

2. Select the Contact Us button.

3. Enter your concern, then press Continue.

 

I'm adding this article for more ways of sending invoices: Create invoices in QuickBooks Self-Employed

 

Here's more info on Schedule C categories: Schedule C and expense categories in QuickBooks Self-Employed.

 

Know that our Team is working hard to resolve this issue quickly. It'll be my pleasure to aid you with any other QuickBooks tasks you may have. Take care.