Got a payment from a customer now it's sitting in limbo in QuickBooks how do I get it to my bank

Hi there, 

Let me share information how online payments works.

When you begin to process or receive payment for the first time, it may take up to five (5) business days to deposit your funds because we need to set up your merchant account. Once this is done, payments will be processed faster. However, there may be times when deposits are delayed. To find out why, you can check out this article: Why are my funds on hold?.

Additionally, banks have their own rules for processing payments. Thus, the deposit schedule is controlled by them.

You can also contact our QuickBooks Payments Customer Support Team for them to check the payment status, and the reasons for the delay, and help you resolve it. 

For additional reference, here are some articles which you may find helpful:

• Find out when QuickBooks Payments deposits customer payments
• Common questions about payments deposits in QuickBooks Online

For more details on viewing your sales transactions' status, refer to this article: View sales transactions.

If you have any other questions about receiving payments, please don't hesitate to ask. I'm here to help!